By continuous monitoring, DFM administrators can obtain near real time status of each device and can obtain more central control to manage office print services across multiple locations.

DFM can also assist in identifying incidents and provide automated helpdesk alerts, to ensure that no time is lost between incident identification and rectification.
– A manufacturer independent system providing critical print device data for the effective management of the office print environment
– Provides the intelligence required to effectively  manage & optimize printer fleets
– Provides print counter data and the real usage of supplies/consumables
– Accurate error messages for efficient incident management
– Can be integrated with helpdesk systems
– Modular – distributed architecture supports global deployment
– Better individual device  knowledge allows increased service levels

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